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User Roles & Permissions

Stratora uses three roles to control what users can see and do. Every user is assigned exactly one role. Roles cannot be customized — they provide a fixed set of permissions designed for common team structures.


Role Overview

Admin

Full access to everything. Admins manage the Stratora installation itself — user accounts, security settings, enrollment tokens, licensing, and all monitoring infrastructure.

Intended for: The person or team responsible for the Stratora platform.

Operator

Day-to-day management of the monitored environment. Operators can deploy agents and collectors, run discovery scans, manage alerts, configure dashboards, and respond to incidents. They cannot manage user accounts, enrollment tokens, or system-level settings.

Intended for: Network engineers, system administrators, NOC technicians, and anyone who actively manages monitored infrastructure.

Viewer

Read-only access to monitoring data. Viewers can see dashboards, node status, alerts, maps, and reports — but cannot make changes or deploy anything.

Intended for: Management, helpdesk staff, stakeholders who need visibility without the ability to modify the environment.


Permissions by Feature

Monitoring & Dashboards

FeatureAdminOperatorViewer
View dashboards and metrics
Create, edit, and delete dashboards
Share dashboards
Manage dashboard folders
View topology maps
Create, edit, and delete maps
View racks
Create, edit, and delete racks
View and generate reports

Infrastructure

FeatureAdminOperatorViewer
View nodes
Add and edit nodes
Delete nodes
View and manage node groups
View sites
Create, edit, and delete sites
View IPAM subnets and addresses
Manage IPAM (add/edit/scan subnets)

Collection & Deployment

FeatureAdminOperatorViewer
Deploy agents (download, install commands)
Deploy collectors
View collector status
Manage collectors (assign nodes, delete)
Run discovery scans
Manage discovery jobs (create, schedule, delete)
View discovery results
Import discovered devices

Credentials

FeatureAdminOperatorViewer
View credentials (masked)
Create and delete credentials
Reveal credential secrets
Attach/detach credentials to nodes

Alerting

FeatureAdminOperatorViewer
View alerts
Acknowledge and escalate alerts
Mute alerts
View alert configurations
Create, edit, and delete alert rules
View contacts
Manage contacts
View escalation teams
Manage escalation teams
View maintenance windows
Create and manage maintenance windows

Enrollment & Components

FeatureAdminOperatorViewer
View enrollment tokens
Generate and delete enrollment tokens
Reveal enrollment token values
View registered components (agents/collectors)
Revoke component API keys

Administration

FeatureAdminOperatorViewer
View system settings
Modify system settings
Manage user accounts
View audit logs
Manage data retention policies
Configure identity providers (OIDC/LDAP)
Manage SSL/TLS certificates
Manage license
View license status
Configure email/SMTP settings
Manage email templates

Account

FeatureAdminOperatorViewer
View own account settings
Change own password

Assigning Roles

To assign or change a user's role:

  1. Navigate to Administration > Users
  2. Click the user you want to modify
  3. Select the new role from the Role dropdown
  4. Click Save

Only admins can access the Users page and change roles. A user cannot change their own role.

tip

Start with Viewer for new team members and upgrade to Operator as needed. Reserve Admin for the smallest number of people necessary — typically 1–2 per organization.